Azure Platform, Infrastructure as code (IAC), Azure Virtual Desktop, Monitoring
As a market leader in employment and education, the client has a strong capability for insights into the future of work and online employment. The client is dedicated to ongoing investment into AI and technology in order to create innovative products which connect candidates with job opportunities and help hirers find candidates in the most efficient way possible. Australian-owned and operated, the client employs more than 3,000 people across the globe.
The client approached Mantel Group to find an answer to the where, what and how to deploy their next generation Virtual Desktop Infrastructure (VDI) platform.
Throughout COVID-19, many enterprises endured challenges procuring and provisioning hardware for their newly remote workforce in the face of chip shortages and supply chain constraints. Onboarding and off-boarding was taking days, and in some cases weeks, which was having an impact on productivity and also came with significant operational costs and challenges for the team managing the rollout of new hardware.
The client was keen to provide a fit-for-purpose Desktop as a Service (DaaS) to their remote workforce in order to reduce on/off-boarding time, deliver cost savings, and meet the requirements of their global workforce without compromising on security.
This involved discussing, differentiating and producing working proof of concepts of multiple products to ensure that the product and platform selected was the best fit for the organisation.
The Azenix team broke the work down into three key phases:
During the POC phase, the team deployed competing products to an isolated environment to demonstrate the functional and non-functional differences between the products under consideration. To establish the POC, the team worked with the client to establish a disconnected and isolated environment using a combination of IAC and clickops. However, when compared to other Desktop as a Service (DaaS) services, it was found that Microsoft’s Azure Virtual Desktop (AVD) offering best met their requirements.
During the Pilot phase, the team took the IAC code and matured it to be production ready and deployed the production version of the chosen product overlaying the clients requirements with industry best-practices and standards, allowing them to leverage their existing technical capabilities with the new solution.
During the Productionisation phase, the team scaled the solution and tuned the automation as well as produced documentation, processes, and handover materials which included training sessions, videos and interactive sessions.